By accessing Support forum, you agree to be legally bound by the following terms. If you do not agree to be legally bound by all of the following terms then please do not access and/or use Support forums.
Our forums are powered by BBPress which is a WordPress extended forum solution released under the General Public License.
- You agree not to post any abusive, obscene, vulgar, slanderous, hateful, threatening, sexually-orientated or any other material that may violate any Slovenian laws. Doing so may lead to you being immediately and permanently banned, with notification of your Internet Service Provider if deemed required by us. The IP address of all posts are recorded to aid in enforcing these conditions. You agree that BizzThemes has the right to remove, edit, move or close any topic at any time should we see fit. As a user you agree to any information you have entered to being stored in a database.
Channels of support
BizzThemes only provides support via support forum and installation guides. We will not provide any support via other parties, especial not via e-mail or Twitter.
Forum Response Times
Support hours are generally from Monday to Friday, 08:30 to 17:00 (GMT+2). During this time, we can generally provide feedback on any support querry within 12 – 24 hours, whilst we will also commit to answer any queries outside of these hours within 48 hours.
We only cover support for our themes, and can’t give general WordPress support that isn’t related to our themes. For general WordPress support you will have to use www.wordpress.org/support
- Technical support will take priority over modification support.
- We will not offer extended modification support and will only reply to modification support queries that are up to 5 lines of code.
- If your modification request exceeds small development tweaks we will only guide you but won’t take responsibility for your further actions.
Private messaging is type of communication where customers have option to communicate with BizzThemes forum administrators under private forums.
- Messages are only available to customers that have purchased Agency theme package or have active Club subscription service.
- Mussages are only visible to authors and forum administrators, other users cannot see the discussion.
- We claim no intellectual property rights over the material you provide to the Service.
- Verbal, physical, written or other abuse (including threats of abuse or retribution) of any BizzThemes customer, employee, member, or officer will result in immediate account termination.